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FAQ

THE MOST COMMON QUESTIONS

  • When is your next vendor event/market/craft fair?
    Follow me @circledrivedesigns on Instagram to stay updated on when my next event is. I update every month, and try to advertise my events and give you plenty of notice where I will be!
  • Can I get *this* design in *that* color?
    If you see a design I post on a different color/type of hat, chances are I can make that happen. As long as the hat you want is available from one of my wholesalers, I can order it in and recreate a design for you. Of course, it may not be exact due to the nature of pyrography, but I can get pretty close.
  • Where are you located?
    I am located in Thermopolis, Wyoming. If you see me posting about my products in a storefront, chances are that is Storyteller in downtown Thermopolis! Storyteller is a coffee shop and bookstore that my family owns, and I am luckily enough to peddle my wares there. Storyteller is located at 524 Broadway Street, and it is where you will pick up your order if you use the local pick-up option during checkout.
  • Why is nothing on your website?
    If I'm really lucky, it's because someone decided to purchase every single item I have available! Chances are though, it's because I am at a vendor event that day/weekend. I hide all products while I am at events since I don't want one to accidentally sell on my website and at the event at the same time; that would be quite the dilemma. After every event, I come home and take stock of what I have left and refresh my website inventory. This process usually takes me a couple of days; for a Saturday event, you can typically expect the website to restock on Monday or Tuesday.
  • Do you take custom orders?
    Yes, I do take custom orders! Around the holidays and during busy times in my life, I may limit the number of custom orders I am taking on for that particular month. You can see if custom orders are open via my Facebook page, or shoot me a message on any of my socials!
  • When will my order be ready?
    Current lead times for custom orders are one to four weeks, depending on number of products and whether or not I will need to special-order items to complete your custom order. Please feel free to reach out to me if you have a specific date that you need your order by, and I will do my best to make that happen!
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